APAC CIO Outlook
Top 25 IT Service Management
Solution Provides - 2018

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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation


ITIL® 4 is here at OpenVision!
Accreditted Training with Exam
Enroll and get 30% pre-order discount

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ITIL 4, ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

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สาขาเทคโนโลยี่สารสนเทศน์
และการสื่อสาร
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Ministry of Finance


OpenVision, ITIL 4, Consultant

ITSM/ITIL, Service Desk/Help Desk
Software Solution by
Consultant with Knowledge
and Real Field Experiences

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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

Private or Public?
We are flexible to customize
to fit your organization need!
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ในหรือนอกสถานที่
เราเสนอบทเรียนที่เหมาะสม
กับความต้องการของท่าน

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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation


ITIL® 4 is here at OpenVision!
Accreditted Training with Exam
Enroll and get 30% pre-order discount

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ITIL 4, ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

SMART Service Desk
Software with complete
ITSM and ITAM solution
in English and Thai

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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

GRC leverage new
technologies to enhance
IT Governance in
new digital economy

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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

ITIL® 4 Is Here, at OpenVision

Introduction to ITIL 4

TIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.


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ITIL 4 Foundation equips candidates with:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
  • Improved communication between IT and the business and your customers

ITIL 4 Foundation equips candidates with:

ITIL 4 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.


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ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation


ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and ImplementationITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

best practices to reality


Years of Hard Studying in Best Practices Theory, together with real-life experiences in Training, Consulting and as well as Software Tools implementations, have shaped OpenVision into the solution provider that truly understand and pain and articulate to find the right and applicable solutions that  make sense to Business and bring out the Value.


ITSM, ITIL, Heldesk, Help Desk, Service Desk, IT Service Management, ITSM Solutions and Implementation

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